Last updated on July 22, 2017

1.18 Release Notes

This release note describes the new major build for Appspace App v1.18.


  • Support for network command events in interactive mode for iOS and MediaVue SureVue devices.
  • Support for multicast streams, and Appspace App registration via policy files, for LG WebOS devices.
  • Added new Device Tasks: Turn ON/OFF display for BrightSign devices.
  • Home screen customizations in interactive mode.
  • Includes various bug fixes.

Supported Hardware

Operating Environment Device Reference Models Minimum Firmware / OS Version Minimum Appspace Version
Chrome OS Chromebox

Dell Chromebox 3010

AOPEN Chromebox

ASUS Chromebox

Chrome OS 46 Appspace 6.0

BrightSign 4K Series 2

BrightSign XD Series 2



v 6.1.76 Appspace 6.0

BrightSign XT Series 3


BrightSign XD Series 3






v 6.2.63 Appspace 6.0

BrightSign HD Series 3


BrightSign LS Series 3




v 6.2.94 Appspace 6.1
Samsung Smart Signage Platform (SSSP) 3.0 DBE/DME/DHE/UDE-P/DME-BR series



1026.6 Appspace 6.0
MediaVue MediaVue SureVue

SureVue D1

SureVue D2

SureVue D4

SureVue D6

v 1.2.4 Appspace 6.0
Cisco IEC Cisco IEC 4600 Series IEC-4650 v 2.3.4b (build 5.354.406) Appspace 6.0
Universal Windows Platform (UWP)

UWP Tablets

Desktop PC/Laptops

Microsoft Surface Pro

Desktop PC

Microsoft Windows 10 Pro Appspace 6.1
Android Android Devices

Samsung Tab 4

Samsung Galaxy Tab S

Android 4.4.2 KitKat

Android 6.0.1 Marshmallow

Appspace 6.1
iOS iOS Devices


iPad Mini

iOS 9

iOS 10

Appspace 6.1
LG SM5KC series 32SM5KC

webOS 3.0

Firmware v 4.30.40

Appspace 6.2

New Features and Enhancements


  • Improved Appspace App performance, by using the Velocity animation engine for scrolling on Interactive Mode.

  • Support for Home screen customization by adding content, or multiple content in a playlist as background in Interactive mode.


    • If a video is set directly as background, the audio is muted.
    • If a card that contains video is set as background, the audio can be heard as Interactive mode has no control over the audio in a card.


    Video should not be set as background, as video will always play on the top most layer, resulting in the video covering the screen.

  • Support for properties replacement in Cards for Home screen background in Interactive mode.

  • “Press Select to View” on EPG screen when playing live stream content, is hidden for non-remote control users.


  • Support for switching display on, and off via device tasks.
  • Improved Display Management task by switching to blank view, before turning off display.

LG webOS

  • Support playback of multicast streams (UDP and RTSP).


    LG WebOS devices require ‘?LGMediaType=mp4’ to be appended at the end of the media stream’s URL. Example: udp://

  • Support for Appspace App registration via local or network policy file, however, USB storage is required to store the local policy file.

  • Improved Display Management task by switching to blank view, before turning off display.

Chrome OS

  • Improved Display Management task by switching to blank view, before turning off display.

iOS, SureVue

  • Support for network command events to emulate a remote control in interactive mode.


    For MediaVue SureVue devices, the firewall must be disabled for the network command feature to work.

    • To enable this function, set the ‘Remote.Enable’ player property to True, and execute the network command ‘?remote=[action]’, where actions represent the following:

      • up = Up
      • down = Down
      • left = Left
      • right = Right
      • system = Device Menu
      • select = Select
      • back = Back

    • Execute the ‘?channel=[action]&[searchby]=[value after URI encode]’ network command to perform the following actions:

      • Load channel
        • By ID: ?channel=loadchannel&channelid=52654
        • By name: ?channel=loadchannel&channelname=channel & name

      • Load channel group
        • By ID: ?channel=loadchannelgroup&channelgroupid=52654
        • By name: ?channel=loadchannelgroup&channelgroupname=channel group name

      • Load live channel
        • By ID: ?channel=loadlivechannel&livechannelid=0001
        • By name: ?channel=loadlivechannel&livechannelname=live channel name

      • Open Search page
        • ?channel=search&query=abc

      • Load EPG
        • ?channel=loadepg

      • Load Recently Added page
        • ?channel=loadrecent

      • Load Home page
        • ?channel=loadhome


      You must URI encode text strings that contain unicode and non-latin characters before executing the commands.

    • Support for executing system commands within interactive mode, as follows:

      • ?system=restart
      • ?system=resync
      • ?system=reset-content
      • ?system=unregister


      Executing system commands results in the Appspace App restarting, thus requiring the port to be open again on the following restart. This however does not apply when unregistering Appspace App.

Resolved Escalations

  • AE-3363 - The load media action does not work on first load on a Cisco IEC device.

Known Issues

LG webOS

  • RTSP streams does not load on LG webOS devices.
  • RTP streams does not load on Live channels, and loads once on Sign channels.